Sympathy v Empathy

RSA Animates is now doing a short series of videos called "espresso for the mind". The first one I found is called "Sympathy versus Empathy." It does a great job of explaining how one should be listening to someone with a problem as well as cite our typical responses that create disconnection. Thanks to Brene Brown and RSA for this video.

Just excellent.


posted by Chuck Schallhorn

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